The owners of Pax & Beneficia coffee shop launch BaristaGPT, inspired by ChatGPT, offering customers AI-powered service while valuing human interaction, according to a Dallas Morning News article. They say,
“The owners of North Texas coffee shop Pax & Beneficia have launched an online chatbot they call BaristaGPT — inspired by artificial intelligence technology ChatGPT — for coffee customers who want to ask questions and order drinks without human interaction.
Pax & Beneficia co-founder Mouyyad Abdulhadi doesn’t have any plans to replace the baristas at his coffee shops in Las Colinas, Grapevine, Fort Worth or Plano. (And, of course, you can still ask them questions.) But he believes AI will be “revolutionary” for many industries, including restaurants, and he wanted his businesses to be part of it.”
Pax & Beneficia plans to let customers order their regular drinks and offer BaristaGPT tech to other coffee shops for a fee, according to a Head Topics article. They say,
“Eventually, customers will be able to log in and order their “usual.” Perhaps they’ll even be able to name the drink after themselves or share an inside joke about their regular order.
Abdulhadi and Pax co-founder Mamdouh Khayat say they will sell BaristaGPT technology to other coffee shops for a small fee: $25 a month for menu engagement or a free model that collects 15 cents per online order.”
Abdulhadi views BaristaGPT as a means to expand Pax & Beneficia’s brand and foresees it as a tool to connect with coffee customers in innovative ways, possibly even replacing company websites.